Privacy Policy

Last updated: October 28, 2025

Contact Information

ProjectPro Academy

5-18-3 Nishi-Shinjuku, Shinjuku-ku

Tokyo 160-0023

Phone: +81-12-088-4588

Email: contact@venuradisun.com

Our Commitment to Your Privacy

At ProjectPro Academy, we take your privacy seriously. This policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We are committed to transparency and to giving you control over your personal data.

We operate in compliance with applicable data protection laws and regulations, including the Act on the Protection of Personal Information (APPI) in. This policy applies to all visitors and users of our website and educational services.

Information We Collect

Information You Provide Directly

When you interact with our website or enroll in our courses, you may provide us with personal information including:

• Name and contact information (email address, phone number)
• Course enrollment and registration details
• Payment and billing information
• Educational background and professional experience
• Communications with our instructors and support team
• Feedback, reviews, and survey responses

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• Browser type, operating system, and device information
• IP address and general location information
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source
• Course progress and learning analytics (for enrolled students)

Legal Basis for Data Processing

We process your personal data based on: your consent when you submit forms or accept cookies; contractual necessity to provide our educational services; legitimate interests in operating and improving our business; and legal obligations to maintain records and comply with applicable laws.

How We Use Your Information

We use the information we collect for the following purposes:

Course Delivery and Support

To provide you with access to courses, send course materials, track your progress, issue certifications, and respond to your inquiries and support requests.

Communication

To send you updates about your courses, respond to your questions, notify you of schedule changes, and provide important information about our services. We may also send you educational content and course recommendations if you have opted in.

Website Improvement

To analyze how visitors use our website, understand which content is most valuable, identify technical issues, and improve the overall user experience and course quality.

Marketing and Analytics

To understand our audience, measure the effectiveness of our marketing efforts, and deliver relevant advertising. You can opt out of marketing communications at any time.

Legal Compliance

To comply with legal obligations, enforce our terms of service, protect our rights and property, and ensure the safety and security of our platform and users.

How We Share Your Information

We do not sell your personal information. We may share your data with trusted third parties in the following circumstances:

Service Providers: We work with third-party companies that help us operate our website, process payments, send emails, analyze data, and provide customer support. These providers only have access to information necessary to perform their services.
Certification Bodies: For certification preparation courses, we may share relevant information with certification organizations as required for exam registration and credential verification.
Analytics Platforms: We use analytics services to understand websitege and improve our services. These platforms may collect and process data according to their own privacy policies.
Legal Requirements: We may disclose information if required by law, legal process, or governmental request, or if we believe disclosure is necessary to protect rights, property, or safety.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards

• Secure data encryption during transmission
• Regular security assessments and updates
• Secure server infrastructure and hosting
• Protection against unauthorized access

Organizational Measures

• Limited access to personal data
• Staff training on data protection
• Data breach response procedures
• Regular privacy policy reviews

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to improve our security measures.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Account information: Retained while your account is active and for up to three years after account closure
• Course records and certifications: Retained for at least seven years for verification purposes
• Financial records: Retained as required by tax and accounting regulations
• Marketing data: Retained until you unsubscribe or request deletion
• Website analytics: Aggregated data retained indefinitely; individual data deleted after 26 months

Your Privacy Rights

You have several rights regarding your personal information. These rights may vary depending on your location and applicable laws:

Right to Access

You can request a copy of the personal information we hold about you, including details about how we process your data.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal information we have about you.

Right to Erasure

You can request deletion of your personal information, subject to certain legal exceptions such as record-keeping requirements.

Right to Data Portability

You can request a copy of your personal data in a structured, commonly used format that you can transfer to another service.

Right to Object

You can object to processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.

Right to Withdraw Consent

Where we process your data based on consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on this page. We will respond to your request within 30 days and may ask you to verify your identity for security purposes.

Submit a Privacy Request

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features.
• Disable cookies through your browser settings (see our Cookie Policy for more details).
• Contact us directly to request the deletion of any previously shared personal data.

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Children's Privacy

Our services are intended for adults and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not provide any information on our website. If we learn that we have collected personal information from someone under 18, we will delete that information promptly. If you believe we might have information from or about someone under 18, please contact us.

International Data Transfers

Your personal information may be transferred to and processed in countries other than. We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally, including:

• Using service providers that comply with recognized data protection frameworks
• Implementing standard contractual clauses approved by regulatory authorities
• Ensuring adequate levels of data protection in destination countries

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Questions About Your Privacy?

If you have any questions about this privacy policy, how we handle your personal information, or would like to exercise your privacy rights, please contact us. We are committed to addressing your concerns and protecting your privacy.